SHipping & Info

Shipping

NEW 11/2025

For my Christmas Shop this year, I am only able to offer shipping to the US and the UK.

US customers will see the 10% tariff added at checkout enabling me to pay this before it leaves the UK. Depending on your State there may be additional duties added, I cannot be responsible for these, please check if local rates apply before ordering.

To my lovely customers in the EU and beyond, many thanks for your understanding in this very complex, changeable time for small businesses! Please don’t hesitate to get in touch if you are considering a bespoke order from overseas or have any questions to do with shipping.

Returns

Items are non-returnable, please get in touch here.

Fabrics

I source deadstock and end of line linens. This means they have been discarded or discontinued by the fashion and homewares’ industries and would otherwise go to waste. I keep my scraps and use them to create the appliqué shapes, tableware and packaging. I am also always in the lookout for great quality plain natural fabrics (cotton, linen, silk) repurposed from garments and soft furnishings etc. The batting I use to line the quilts is 100% cotton, chosen for it’s natural, soft and breathable qualities as well as being a great option for longevity.

Colour

I use a combination of natural and synthetic dyes, silk paint and ink pastels to colour and decorate in small batches. It is understood that the painting and dye processes are inherently variable and the lack of uniformity in hand-colouring is to be enjoyed.

Bespoke Terms

All items are non-returnable.
The bespoke process includes an initial consultation and design stage, where the fabrics and layout of the quilt are agreed on. This process can be very quick or can take up to a couple of weeks depending on the project. Every effort is made to ensure this process is personal and straightforward, visual communication is mainly through photographs via email. Designs are proposed as fabric sketches and swatches can be sent by post during the process if requested. Once the design is agreed, and payment received, the construction process begins and there is no longer opportunity for design changes or a refund.

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If in the very unlikely event there is a fault for any reason in an item bought ready made or bespoke, please get in touch here.